Shipping Policy
Effective Date: January 2, 2025

At Worktopis.com, we are committed to delivering your luxury perfumes safely and promptly. This Shipping Policy outlines our shipping methods, costs, delivery times, and other important details. By placing an order, you agree to the terms outlined below.

1. Shipping Destinations

We currently ship to:

  • All states within the United States.
  • Selected international locations (availability will be displayed at checkout).

If your location is not listed, please contact us at info@worktopis.com for assistance.

2. Shipping Methods and Costs

We offer the following shipping options:

a. Standard Shipping

  • Delivery Time: 5–7 business days (within the U.S.)
  • Cost: Calculated at checkout based on your order weight and destination.

b. Expedited Shipping

  • Delivery Time: 2–3 business days (within the U.S.)
  • Cost: Additional fees apply, calculated at checkout.

c. International Shipping

  • Delivery Time: 7–14 business days (varies by destination).
  • Cost: Calculated at checkout, excluding customs duties or taxes.

3. Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.

5. Customs and Import Taxes (For International Orders)

  • International customers are responsible for any customs duties, VAT, or other import fees.
  • Please check your local customs regulations before placing an order.

6. Delivery Issues

If your order is delayed, lost, or damaged during shipping, please notify us immediately at info@worktopis.com or call 307-621-0431.

a. Lost Packages

  • We will assist in tracking and resolving the issue with the carrier.
  • Replacement or refund eligibility will depend on the outcome of the carrier’s investigation.

b. Damaged Packages

  • If your order arrives damaged, email us within 48 hours of delivery with photos of the damaged product and packaging.
  • We will arrange a replacement or refund as per our discretion.

7. Incorrect or Incomplete Address

  • Customers are responsible for providing accurate shipping information.
  • If a package is returned to us due to an incorrect address, additional shipping fees may apply to resend the order.

8. Shipping Restrictions

Due to shipping regulations, we cannot ship to P.O. Boxes or APO/FPO addresses. Some items may be restricted in certain regions or countries.

9. Contact Us

For questions about our Shipping Policy or assistance with your order, please contact us:

We are committed to providing you with a reliable and seamless shipping experience. Thank you for choosing Worktopis.com for your luxury perfume needs.

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